Refund Policy – Savers Spot LLC

At Savers Spot LLC, your satisfaction is our priority. Please review our refund policy below:

1. Refund Eligibility

We accept refund requests only if:

• Unopened products → eligible for full refund within 14 days.
• Opened products → eligible for partial refund or store credit (except perishable goods like food items).
• Customer pays return shipping unless the product is defective.

2. Items Not Eligible for Refund

• Sale or clearance items.
• Items damaged due to misuse or improper handling.

3. How to Request a Refund

1. Contact us at info@saversspotllc.com with your order number, photos of the issue, and a brief description.
2. We will respond within 2 business days to confirm next steps.
3. If approved, we’ll provide return instructions.

4. Refund Process

• After receiving and inspecting the returned item, we’ll process your refund within 5–10 business days.
• Refunds are issued via the original payment method.
• Shipping fees are non-refundable, unless the return is due to our error.

5. Exchanges

If you’d prefer a different item, please contact us to check availability. We’re happy to assist with a replacement.

6. Contact Us

For questions or assistance, contact us at:

• Email: info@saversspotllc.com
• Phone: +1- 513-586-2702
• Address: 3852 Old forge Road, Virginia Beach VA 23452
• Or through our website’s Contact Us page